SustainabilityⅡ. Strengthening the foundation for providing valueAccumulate intellectual capital to form the basis for high-quality services
Related SDGs
Themes
- 17.Accumulate and deepen quality management know-how related to building development and management operations
- 18.Accumulate and deepen knowledge related to the IoT and digital technologies
- 19.Accumulate and deepen knowledge related to environmental technologies
KPIs and Results
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| KPIs | Target year | Target figures | Fiscal 2022 results | Fiscal 2023 results | ||||
|---|---|---|---|---|---|---|---|---|
| Regular holding of Team Daibiru activities with leasing, facility management, security, and cleaning staff to improve all-around on-site quality Scope Regular holding of Team Daibiru activities with leasing, facility management, security, and cleaning staff to improve all-around on-site quality Scope *Scroll horizontally to see more.
|
Every fiscal year | Held four times or more per fiscal year per building | Held four times at each building | Held two times at each building | ||||
| Percentage of employees with qualifications related to real estate Scope Percentage of employees with qualifications related to real estate Scope *Scroll horizontally to see more.
|
Fiscal 2025 | Over 90% of managerial-track employees that have been employed for more than three years | 88% Expanded support system for obtaining qualifications |
89% | ||||
| Amount spent on training per employee Scope Amount spent on training per employee Scope *Scroll horizontally to see more.
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— | — | ¥68,000 per person | ¥106,000 per person | ||||
| Regular holding of meetings by the Environment & Sustainability Committee Scope Regular holding of meetings by the Environment & Sustainability Committee Scope *Scroll horizontally to see more.
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Every fiscal year | Four or more meetings per fiscal year | Held five meetings | Held four meetings |
Operation and Management as a Unified Group
One characteristic of our business is that we carry out building upkeep in-house, including security and cleaning. The goal of this practice is to maintain and improve high-quality service by having a consistent hand in overall management.
Team Daibiru Activities
We conduct regular Team Daibiru activities aimed at maintaining and improving our already-high-quality building management services. One of Daibiru's strengths is providing high-quality management services to highgrade buildings in good locations. To make this possible, employees involved in building management—leasing, facility management, security, and cleaning staff—form teams and tour the interior and exterior of each building and share points that could be improved. All Group employees, including all on-site staff, are committed to providing higher-quality services, with the customer's perspective in mind.
